On this website, you should be able to
- change colours, contrast levels, and fonts using the settings on your website browser (where available)
- zoom in up to 300% with text staying visible on the screen, and most images scaling without resolution loss
- navigate most of the website using a keyboard
- navigate most of the website using speech recognition software
- read most of the website using a screen reader
- use the website even if Javascript is switched off
If you have a disability then AbilityNet has advice to help you make your device easier to use.
How accessible this website is
The majority of this website is accessible, and we run periodic audits to identify any new problems.
We know that some parts of the website aren’t fully accessible:
- we have a number of documents and third party content as images and PDF files which can not easily be converted to more accessible formats
- some content is embedded in our website, such as maps and videos, and you cannot easily scale these on screen (but you can open a full screen version)
How to get information in an accessible format
If you have problems accessing information on this website, or would like any of our work in a different format like a more accessible PDF, large print, easy read, audio recording, or braille:
- email: [email protected]
- telephone: 0115 927 9119
We’ll consider your request, and aim to get back to you within one week.
Reporting accessibility problems
We’re always looking to improve the accessibility of the website.
If you find any problems which aren’t listed on this page, or think that we’re not meeting the requirements of the accessibility regulations then please email [email protected] to let us know.
Technical information about this website’s accessibility
We are committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Issues with technology
The vast majority of our website works correctly on any web technology that is currently supported by the technology supplier.
You may experience unexpected behaviour in other browsers, although our website should work on any modern (HTML5) browser.
Issues with links
We are aware of the following issues within the links on our site:
- some links to third party content may no longer work; we are identifying these and replacing them as the part of our ongoing review of our website content.
Issues with PDFs and other documents
PDFs are not able to comply with the requirements of the web accessibility standard, and we do not generally upload new PDFs. Where we do create new PDFs, we use the PDF/A standard which is more accessible.
Issues with text and content
There are some issues with text and content which we are aware of:
- not all of our content reaches our target reading age of 12 years old. We are resolving this as content comes up through its review cycle.
What we are doing to improve
We are actively looking to improve the accessibility on our website as and when each page or group of pages comes up for planned review.