We aim to provide the highest standards of care to you and would like to hear from you if you feel that there is something we could have done better.
We hope that most problems can be sorted out quickly and easily, often at the time they arise and with the person concerned. If your problem cannot be sorted out in this way and you wish to make a complaint, we would like you to let us know as soon as possible – ideally within a matter of days, or at most a few weeks – because this will enable us to establish what happened more easily.
Complaints and concerns can be raised using the form below.
Alternatively you can raise your concern by contacting our Practice manager by phone, in writing, or by email at ncccg.C84064@nhs.net.
For more information please see our complaints and concerns leaflet that is available here.