Feedback is important to us. It helps us improve our care and services by letting us know what is or isn’t working. This shows us where to focus our efforts. We read all feedback and review comments and statistics in our staff meetings. As a result of discussion at our last Patient Participation Group meeting, …
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Category:CQC Responsive
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Dementia Friendly Practice – Helping families with dementia
In 2018 Parkside Medical Practice began working towards becoming a Dementia Friendly Practice. As part of this process, all clinical and non clinical staff received training from the Alzheimer’s Society, and a “walk through” was performed by one of our patients who suffers with dementia to see how easily he could navigate the practice and …
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