We value feedback from our patients and those close to them.
Here is a summary of our friends and family feedback so far this year…
We also strive to improve our services in response to what our patients tell us. Some recent examples of this include
It’s hard to get through to the reception team on the phone
We’ve increased the number of inbound phone lines and made more appointments bookable online.
It’s not always possible to wait in all day for a clinician call back
We’ve split the call back list into morning after afternoon calls.
Why not use the AskMyGP e-consultation system?
We are actively looking at the right e-consultation system to best meet the needs of our patients and integrate effectively into our existing clinical systems.
Also, why not have a look at our feedback on NHS Choices?